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If you would like to place an order, please contact Viper Hockey International by phone  (226) 777 - 4300 or email at viper.proquality@gmail.com  

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​Payment Policy

 

We now only require a minimum, 25% deposit (non-refundable) when placing an order and the balance (up to 75%) is due upon completion and prior to shipment.  All of our Credit Card transactions are done through PAYPAL for your convenience and online protection. 

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Cancellation Policy

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Orders cancelled prior to the beginning of construction shall forfeit the 10% non-refundable deposit. If the order is cancelled after completion and prior to shipping, the buyer shall understand they are responsible to pay up to 50% of the total purchase price.

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Return Policy

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Authorization for returns must be requested in writing.  

Viper Hockey International will then issue in writing, an authorized RGA number.

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Refunds or replacement shall be provided for equipment purchased at Viper Hockey International's discretion based on the reason for such request.

Sorry, there shall be no refunds on custom equipment (any product that has been customized with either special graphics or unique modifications to our product designs).

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General Information

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ALL VIPER HOCKEY INTERNATIONAL PRODUCTS CARRY A LIMITED LIFETIME WARRANTY AGAINST MANUFACTURER'S DEFECTS.

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All orders within North America will be shipped via Canada Post.

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SHIPPING CHARGES ARE EXTRA AND ARE ROUNDED TO REFELCT ANY HANDLING CHARGES THAT MAY OCCUR.

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CUSTOMERS ARE RESPONSIBLE FOR ANY and ALL DUTIES / TARIFFS / TAXES

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$40.00 SERVICE CHARGE FOR NSF CHEQUES